Frequently Asked Questions (FAQ)
Q: WHAT IS A CONTEN MANAGEMENT SYSTEM ?
A: Content Management Software (CMS) is where you upload, and run your menus and digital content, ours come with support & hosting. Our (CMS) is built so if there is an interruption in the internet service, your content will keep running locally, you only need internet when first setting up and for any menu or content updates. Our application runs on Windows and Android. So you can use your own hardware to run our software.
- Step 1: We create your content and/or menus.
- Step 2: We upload the content to your Content Management Software (DMS) account.
Step 3: You run it on unlimited screens anywhere, instantly. it’s that simple…
Q: DO I NEED INTERNET TO RUN MY SCREENS?
A: Our software runs on the local memory of your media player (cache). The only time you will need internet is during the initial setup to download the app and run it, and for any updates. Updating can also be done via the personal hotspot from a smartphone with a data plan.
Q: HOW LONG DOES THE HOSTING LAST ?
A: Both the Content Management Software (CMS) and hosting are a lifetime account. Once setup, there are no monthly recurring fees or and further hidden costs.
A: WHAT ARE ZONES ?
A: Zone is a term which pertain to dividing a screen into multiple sections called zones that can run content independently from the other zones on the same screen (i.e. if there are 8 zones on a screen, then the screen is split into 8 mini boxes running its own separate contents on the same monitor).
Q: HOW MANY SCREENS CAN I ADD AND HOW MUCH IS THE LICENSING FEES PER SCREEN ?
A: You can add and UNLIMITED amount of screens, FREE of charge, that means there are NO licensing fees. Everything is one-time fee on a pay-as -you go system. Pay once, all our Content Management Accounts and Cloud hosting are lifetime accounts.
Q: I DON'T WANT TO HAVE TO LOCATE MY MENUS EVERY TIME I TURN ON THE COMPUTER. CAN ALL THE MENUS LOAD UP AUTOMATICALLY WHEN I TURN THE PC ON ?
A: Yes there is a setting for that, once turned on, the Content Management Software (CMS) automatically loads your menus as soon as your PC is turned on…everytime.
Q: HOW LONG DOES SHIPPING TAKE, AND WHAT IS THE TURN AROUND TIME?
A: Shipping generally takes between 5 business days to arrive (tracking provided). The design process takes between 3 and 5 business days. The entire turn around time is usually about a week to 10 days.
Q: WHAT ARE THE STEPS?
A: Everything is completed in 3 easy steps.
- Step 1: Send us your menus in a word document.
- Step 2: Once completed, review and modifications are done by us until you approve the menus.
- Step 3: Once approved, we load the media players and ship them directly to your door. You can make changes on your own or have us make them for you…your choice!
Q: WHAT CAN I DO WITH MY CONTENT MANAGEMENT SOFTWAR (CMS) ACCOUNT AND IS IT WEB BASED ?
A: Your content management software account will control all your screens remotely, and you will need a media player per screen. You can add, delete or modify content at will on unlimited screens via the cloud (provided with each player). You can also schedule morning and evening menus (day-parting).
Q: MY RESTAURANT MENU HAS 150 ITEMS INCLUDING DETAILS, I AM PLANNING ON USING A 32 OR 42 INCH TV, AND CAN THIS WORK FOR ME?
A: 150 items would be far too much for 1 menu screen. The font would be too small to see from a distance. If you use 1 screen, you will need 5 menus rotating in intervals (each menu allowing 30 items) using a 42-inch TV. It is NOT recommended to have more than two menus rotating per screen, with the exception of images, specials and other info or events.